Billing/Invoice history now available in Billing Management

We want to design hintcatcher so that you can do your job as easily and efficiently as possible. For that purpose, many tasks are automated at hintcatcher, and you can configure the system settings by yourself.

We also rely on automated electronic processes for the billing of the hintcatcher subscription to save valuable time and to make billing as uncomplicated as possible. For example, you will conveniently receive invoices for your hintcatcher subscription automatically by email.

With the new Billing management, we are adding the possibility that you can independently view the billing history with all bills of your hintcatcher subscription.

Currently available billing management features

Billing Management currently offers the following features

• View the current hintcatcher plan (subscription)
• View and adjust the used payment method
• View and adjust the billing recipient email address
• View the invoice history with retrieval of historical invoices

Access to billing management

Access to billing management is possible via the hintcatcher case management and is available to users with the Administrator role in your hintcatcher system.

For step-by-step instructions on how to access the invoice history in Billing Management, please see the following hintcatcher knowledgebase article: Access knowledgebase article: View billing/invoice history

Summary

Billing Management gives you access to the billing history of your hintcatcher subscription. Should you ever need a previous invoice for your hintcatcher subscription again, you can easily call it up yourself via the billing management.

Note: Despite careful research, this is not legal advice, information is partly based on draft legislation. Subject to change without notice.