Privacy Policy hintcatcher

Last update: 19.05.2021

Domain

As the operator of the hintcatcher service, it is important to us that you understand what information we collect for what purpose when you use this website and our service.

This privacy policy clarifies the nature, scope and purpose of the processing of personal data within our service and the related websites, features and content (collectively referred to as "Service").

Provider of the website, the service and responsible within the meaning of the General Data Protection Regulation and other national data protection laws of the member states as well as other data protection regulations is:

product kitchen GmbH
Rehsteige 12
73035 Göppingen
Deutschland
Telefon: +49 7161 6587627
E-Mail: contact@hintcatcher.com
Geschäftsführer: Claudius Eisele
Handelsregister: Ulm HRB 739026
USt-IdNr.: DE326811434

The term "user" includes all customers and visitors of our service. The terms used (like for example "Users") are to be understood gender-neutral.

Bear in mind that data transmission on the Internet can generally be subject to security vulnerabilities. An entire protection against access by strangers is not feasible.

By using this service, you consent to the collection and use of your personal information as explained in this privacy policy

Extent of processing of personal data

We take your privacy very seriously and treat your personal information confidentially and according to the legal regulations. We only process personal data of our users as required to provide a functional website, our content and services. The regular processing of personal data of our users takes place only with the consent of the user. An exception applies in such cases, in which prior consent for a genuine reason is not possible and the processing of the data is permitted by law.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to first name, last name, email address.

For the operation of our services, we use services of third-party providers in the context of order data processing. Below you will find links to the privacy statements of the third-party providers used by this service:

Data erasure and storage duration

The personal data of the data subject will be deleted or blocked as soon as the purpose of the storage is eliminated. In addition, storage may also take place if this is required by the European or national legislator in European union law regulations, laws or other regulations to which the controller is subject. Blocking or deletion of the data occurs even if a storage period prescribed by the mentioned standards expires unless there is a need to further store the data for contract closing or contract fulfilment.

Access data

We collect data about access to this website and save it as "server log files". The following data is logged this way:

  1. Visited webseite
  2. Time of access
  3. Volume of sent data in byte
  4. Source / Referrer, from where you accessed the page
  5. Used browser
  6. Used operating system
  7. Used IP address

The data is collected for statistical purposes only and to improve the website. We, however, reserve the right to check the server logfiles retroactively, should there be concrete evidence of illegal use. The legal basis for the temporary storage of data and log files is art. 6 para. 1 lit. f GDPR. The collection of data for provisioning the website and the storage of the data in log files is mandatory for running the website. Consequently, there is no possibility of objection on the part of the user.

Cookies

Our services use cookies. These are small text files that get saved on your device. Your browser accesses these files. The use of cookies increases the user-friendliness and security of our services.

Cookies that are necessary to carry out the electronic communication process (necessary cookies) or to provide certain functions that you have requested (functional cookies) or to optimize the websites and services (e.g. cookies to measure advertising activities) are stored on the basis of Art. 6 (1) lit. f GDPR, unless another legal basis is specified. We as the operator of our website and the associated services have the legitimate interest in storing cookies for the technically error-free provision and optimization of our services. If consent to the storage of cookies has been requested, the storage of the relevant cookies is based on this consent. The consent can be revoked at any time.

Handling contact information

If you contact us as operator, your data will be stored that we can access these for processing and answering your inquiry.

We use a customer support system from Zammad GmbH, Marienstraße 18, 10117 Berlin, for our customer support. When you contact us, the data you provide may be transferred to Zammad. You can find more information about Zammad here https://zammad.com/de/unternehmen/datenschutz

Analysis and Advertisement

Google Analytics

We use Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google uses cookies. The information generated by the cookie about the use of the online offer by the users are usually transmitted to a Google server in the USA and stored there. Google will use this information on our behalf to evaluate the use of our online offer by users, to compile reports on the activities within this online offer and to provide us with further services related to the use of this online offer and the internet usage. In this case, pseudonymous user profiles of the processed data can be created.

For this website we use the offer of Google Ads. Google Ads is an online advertising program by "Google Cloud EMEA Ltd." with which we draw attention to our offers with the help of advertising media on external websites. As part of our advertising measures, we use Google Ads Conversion Tracking in order to be able to evaluate the success of individual advertising measures and to achieve an appropriate calculation of advertising costs. Through the integration of Google Ads Conversion Tracking, Google receives the information that you have clicked on the relevant part of our website or clicked on an ad from us. for download and installation. For more information about Google's data usage, settings and opt-out options, please visit Google's websites: HOW GOOGLE USES INFORMATION FROM SITES OR APPS THAT USE OUR SERVICESUse of data for advertising purposesManage information that Google uses to show you ads and Determine which Google advertising shows you

Google Ads and Google Conversion Tracking

For this website we use the offer of Google Ads. Google Ads is an online advertising program by "Google Cloud EMEA Ltd." with which we draw attention to our offers with the help of advertising media on external websites. As part of our advertising measures, we use Google Ads Conversion Tracking in order to be able to evaluate the success of individual advertising measures and to achieve an appropriate calculation of advertising costs. Through the integration of Google Ads Conversion Tracking, Google receives the information that you have clicked on the relevant part of our website or clicked on an ad from us.

For more information and the Google Ads privacy policy, please see Google's privacy policy:  https://policies.google.com/privacy

Microsoft Advertising

For this website we use the offer of Microsoft Advertising. Microsoft Advertising is an online advertising program by "Microsoft Corporation" with which we draw attention to our offers with the help of advertising media on external websites. As part of our advertising measures, we use conversion tracking techniques in order to be able to evaluate the success of individual advertising measures and to achieve an appropriate calculation of advertising costs. Through the integration of Microsoft Advertising conversion tracking, Microsoft receives the information that you have clicked on the relevant part of our website or clicked on an ad from us.

For more information and the Microsoft Advertising privacy policy, please see:  https://about.ads.microsoft.com/de-de/ressourcen/richtlinien/privacy-policyhttps://privacy.microsoft.com/de-de/privacystatement

Newsletter-Subscription

We offer you a newsletter in which we inform you about current news and offers. If you want to subscribe to the newsletter, you have to provide a valid email address.

Payment processing

We use the payment service provider Stripe Payments Europe Limited, 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, D02 H210, Ireland, for the payment processing of your subscription to whom we pass on the information you provide as part of your order (e.g. name, address, payment information such as credit card details, if applicable). The transfer is only for the purpose of payment processing and subscription management and only insofar as it is necessary for this purpose. For more information about Stripe's privacy policy, please visit https://stripe.com/privacy

Rights of the user: information, correction and deletion

As a user, you, at the request of you, receive free information about which personal data has been stored about you. If your request does not conflict with a legal duty to retain data (e.g. data retention), you are entitled to correct incorrect data and to block or delete your personal data.

Right to revoke the data protection consent declaration

You have the right to revoke your privacy statement at any time. The revocation of consent does not affect the legality of the processing carried out on the basis of the consent until the revocation.

Changes to the privacy policy

We reserve the right to change the privacy policy in order to adapt it to changed legal situations or to changes in the service and data processing. However, this only applies to declarations of data processing. If your consent is required or if elements of the privacy policy contain provisions of the contractual relationship with you, the changes will only be made with your consent.

We ask you as customer to please regularly inform yourself about the content of the privacy policy.

Other provisions

Your privacy is important to us. If you have any questions about the terms in this Privacy Policy, please contact us.