As the operator of the hintcatcher service, it is important to us that you understand what information we collect for what purpose when you use this website and our service.
Provider of the website, the service and responsible within the meaning of the General Data Protection Regulation and other national data protection laws of the member states as well as other data protection regulations is:product kitchen GmbH
The term "user" includes all customers and visitors of our service. The terms used (like for example "Users") are to be understood gender-neutral.
Bear in mind that data transmission on the Internet can generally be subject to security vulnerabilities. An entire protection against access by strangers is not feasible.
We take your privacy very seriously and treat your personal information confidentially and according to the legal regulations. We only process personal data of our users as required to provide a functional website, our content and services. The regular processing of personal data of our users takes place only with the consent of the user. An exception applies in such cases, in which prior consent for a genuine reason is not possible and the processing of the data is permitted by law.
For a better experience and/or use of our services, we may require you to provide us with certain personally identifiable information, including but not limited to first name, last name, email address.
For the operation of our services, we use services of third-party providers in the context of order data processing. If possible, we use services and servers located in Germany. If data is transferred to third countries, we rely on the adequacy decision of the European Commission or EU Standard Contractual Clauses for this purpose. Below you will find links to the privacy statements of the third-party providers used by this service:
The personal data of the data subject will be deleted or blocked as soon as the purpose of the storage is eliminated. In addition, storage may also take place if this is required by the European or national legislator in European union law regulations, laws or other regulations to which the controller is subject. Blocking or deletion of the data occurs even if a storage period prescribed by the mentioned standards expires unless there is a need to further store the data for contract closing or contract fulfilment.
We collect data about access to this website and save it as "server log files". The following data is logged this way:
The data is collected for statistical purposes only and to improve the website. We, however, reserve the right to check the server logfiles retroactively, should there be concrete evidence of illegal use. The legal basis for the temporary storage of data and log files is art. 6 para. 1 lit. f GDPR. The collection of data for provisioning the website and the storage of the data in log files is mandatory for running the website. Consequently, there is no possibility of objection on the part of the user.
Cookies that are necessary to carry out the electronic communication process (necessary cookies) or to provide certain functions that you have requested (functional cookies) or to optimize the websites and services (e.g. cookies to measure advertising activities) are stored on the basis of Art. 6 (1) lit. f GDPR, unless another legal basis is specified. We as the operator of our website and the associated services have the legitimate interest in storing cookies for the technically error-free provision and optimization of our services. If consent to the storage of cookies has been requested, the storage of the relevant cookies is based on this consent. The consent can be revoked at any time.
If you contact us as operator, your data will be stored that we can access these for processing and answering your inquiry.
We use a customer support system from Zammad GmbH, Marienstraße 18, 10117 Berlin, for our customer support. When you contact us, the data you provide may be transferred to Zammad. You can find more information about Zammad here https://zammad.com/de/unternehmen/datenschutz
We use analysis services to optimize the website https://www.hintcatcher.com and associated advertising measures.
For this website we use the offer of Google Ads. Google Ads is an online advertising program by "Google Cloud EMEA Ltd." with which we draw attention to our offers with the help of advertising media on external websites. As part of our advertising measures, we use Google Ads Conversion Tracking in order to be able to evaluate the success of individual advertising measures and to achieve an appropriate calculation of advertising costs. Through the integration of Google Ads Conversion Tracking, Google receives the information that you have clicked on the relevant part of our website or clicked on an ad from us. for download and installation. For more information about Google's data usage, settings and opt-out options, please visit Google's websites: HOW GOOGLE USES INFORMATION FROM SITES OR APPS THAT USE OUR SERVICES, Use of data for advertising purposes, Manage information that Google uses to show you ads and Determine which Google advertising shows you
For this website we use the offer of Google Ads. Google Ads is an online advertising program by "Google Cloud EMEA Ltd." with which we draw attention to our offers with the help of advertising media on external websites. As part of our advertising measures, we use Google Ads Conversion Tracking in order to be able to evaluate the success of individual advertising measures and to achieve an appropriate calculation of advertising costs. Through the integration of Google Ads Conversion Tracking, Google receives the information that you have clicked on the relevant part of our website or clicked on an ad from us.
For this website we use the offer of Microsoft Advertising. Microsoft Advertising is an online advertising program by "Microsoft Corporation" with which we draw attention to our offers with the help of advertising media on external websites. As part of our advertising measures, we use conversion tracking techniques in order to be able to evaluate the success of individual advertising measures and to achieve an appropriate calculation of advertising costs. Through the integration of Microsoft Advertising conversion tracking, Microsoft receives the information that you have clicked on the relevant part of our website or clicked on an ad from us.
We offer you a newsletter in which we inform you about current news and offers. If you want to subscribe to the newsletter, you have to provide a valid email address.
As a user, you, at the request of you, receive free information about which personal data has been stored about you. If your request does not conflict with a legal duty to retain data (e.g. data retention), you are entitled to correct incorrect data and to block or delete your personal data.
You have the right to revoke your privacy statement at any time. The revocation of consent does not affect the legality of the processing carried out on the basis of the consent until the revocation.