hintcatcher Knowledgebase
Here you will find practical instructions on how to configure and use the hintcatcher whistleblower system.
With our step-by-step guide, your whistleblower system is set up in just a few steps
These instructions explain how you can use the multi-client capability in hintcatcher to provide your clients with an individual reporting office.
How to manage case workers and administrators in your hintcatcher system
How to configure the available languages for your hintcatcher reporting office
How you can adjust your hintcatcher reporting office appearance to match your corporate identity
How to activate the automatic confirmation of receipt for incoming hints
Configuration of your retention policy and deletion log
How you can configure the e-mail notification settings
How to update your company name in hintcatcher
How to work with the overview of all cases
How to view and edit the details of a case
How to handle cases with the integrated worklow and perform necessary steps in time
How to use the Case Notes feature to add more information to cases