The languages available for the reporting office of your hintcatcher system can be configured in the system by yourself.
Configure available languages for your reporting office
- In case management, switch to the “Settings” page
- In the “Settings of your reporting office” section, select the sub-item “Adjust available languages for reporting office”:
- Select the languages from the language pool in which your reporting office should be available to your whistleblowers
- Save the changes
Your reporting office is now available in the selected languages.
If you have configured or want to configure user-defined texts for your reporting office, you can configure the user-defined texts for each language via the corporate design settings.
Automatic language selection for whistleblowers
Your reporting office is automatically displayed in the language that suits a whistleblower when accessing it, given that your hintcatcher system is configured to allow this. The language is selected based on the whistleblower’s browser language settings.
An example: if you have configured German and English as the available languages of your reporting office, the reporting office behaves as follows:
- If a whistleblower with browser language German accesses the reporting office -> reporting office is displayed in German
- If a whistleblower with the browser language English accesses the reporting office -> reporting office is displayed in English
- If a whistleblower accesses the reporting office with a different browser language setting -> the reporting office is displayed in English (as a fallback)
In addition, whistleblowers can manually change the language of the reporting office if required. Available for manual selection are the languages configured in your hintcatcher system.