With our step-by-step guide, your whistleblower system is set up in just a few steps
When you set up a hintcatcher system, you automatically receive a hintcatcher PLUS trial license with which you can test hintcatcher free of charge and without obligation for a limited time. The trial license expires automatically at the end of the trial period and does not need to be canceled.
Should you wish to test a different hintcatcher plan, please contact us after setting up your test system and we will be happy to change the desired test license for you.
After the trial license has expired, a hintcatcher subscription is required to continue using hintcatcher.
Please follow the steps below to set up your hintcatcher system:
Navigate to manage.hintcatcher.com in your browser
Choose the Sign up now option and create a user account with your company email address
Important: Write down your password in a safe place. Without your password, you will not be able to access your cases.If you are the first person to set up hintcatcher in your company, select the option to create a new organization in the next step
Enter the name of your company and select Create organization
You are now in the case management and the public address of your reporting office is displayed (e.g. https://report.hintcatcher.com/123456789). Please place this address on your intranet, website and communications to make potential whistleblowers aware of your newly established reporting office.
The basic setup is now complete and you are ready to securely receive hints. In order to customize your reporting office (e.g. design/texts), please visit the settings page and apply the customizations as preferred. As the first user in your organization, you were automatically given the Administrator role.In the case management, switch to the User management screen
Please enter the email address of the person to invite and invite him/her
Note: The email address must exactly match the email address that your colleague uses to register the hintcatcher accountThe person is now invited and can accept the invitation as described below
Please find additional information about the user management here
Navigate to manage.hintcatcher.com
Choose the Sign up now option and create a user account with your company email address
Note: Your email address must exactly match the email address with which you were invited to your hintcatcher system by your administrator
Important: Write down your password in a safe place. Without your password, you will not be able to access your cases.
You will now be asked to confirm your email address. To do so, please check your email inbox and click the confirmation link you received from hintcatcher. Please check your spam / junk folder if you have not received the confirmation email in your email inbox after some time.
After clicking on the confirmation link, manage.hintcatcher.com will open and the invitation to your organization will be displayed. If the login mask is displayed instead, please log in to the system with the user data of your hintcatcher user account assigned in the previous steps.
You can now accept the organization’s invitation and join it. After accepting the invitation, you will be redirected to case management.
For more information on using your hintcatcher system, see the hintcatcher Knowledgebase.